FrigidaireReviews of frigidaire.com

I bought a stove and the control panel is black not lighting up to turn the oven on. A tech came out and said he will order the part I paid over $209 . But after reading complaints I realized there is numerous complaints about parts not beign delivered

I bought an air conditioner last summer and it only worked for one season. This summer it developed a terrible smell and stopped blowing cold air. I followed all guidance in the manual, trying for several weeks to make it operational as it was in the 90’s here for many days. I finally called Frigidaire customer service and they said my warranty had just expired and nothing they could offer. One season of use and now it’s trash?! Totally unacceptable.

I purchased a Frigidaire 18,000 BTU wall air conditioner. It died in less than a month. I have been trying to get the unit fixed or replaced for 3 weeks now. As far as I can get from Customer non-Service, it is yet to be shipped. We are in our 70's suffering in triple digit heat and I've told that to the reps I've spoken with. They express concern, but nothing happens. Then they try to sell me an extended warranty or a freezer, etc. Also, they lost my paperwork which added more delay. I'll never buy anything from Frigidaire again!!! They have ceased to be a reliable company. Now, it feels more like a long con.

I had a basic top freezer model refrigerator that I bought on 10-29-24. Stopped working on 6-13-26. It was determined that it was the compressor that needed replaced. Made multiple attempts through customer service to have the issue resolved through a purchased extended warranty with them. Issue has not been resolved and I have not heard a word from them or their "repair company ". It is now 7-18-26 and I still do not have a functioning refrigerator.

Purchase a brand new frigidaire refrigerator and once it was delivered the ice and water dispenser was not working. I contacted frigidaire and a repair person came out and I was told the sensor that controls both dispensers needed to be replaced on a refrigerator i had for less than a week. This is unacceptable for a almost $3000 refrigerator and it's malfunctioning and I have to wait for the part to come in. I am totally dissatisfied with what has occurred and will not ever purchase another product from frigidaire and will advise others to do the same.

My new Frigidaire model FRSS2623AS HAS NO LIGHT IN THE BOTTOM OF THE FRIDGE SIDE. IT IS SO DARK YOU CAN'T SEE YOUR FOOD. HOME DEPOT WOULD NOT TAKE IT BACK AFTER 24+ HOURS AFTER PURCHASE

Purchased a refrigerator in July 2022. It has been serviced 6 times already. First time water leaked under the fridge and then the ceiling collapsed on the first level. The walls and ceiling all needed to be demoed to the studs to treat the black mold that had accumulated while it leaked. The repair cost was over 35,000. Then, the water line leaked again. Another replacement. then the front control panel stopped working. replaced 2 times. The ice maker stopped making ice, replaced 2 times. Two weeks ago it leaked again and the ceiling again collapsed. Customer service is a waste of time Numerous complaints filed but Frigidaire/Electrolux refused to give me a new refrigerator. I found out from numerous appliance repairmen that the model was made during covid by anyone they could get to put the appliances together. The plastic ends on the shelves have all fallen off. The drawers don't slide evenly and one drawer broke altogether. We are two people with no children and do not abuse the fridge I regularly change all the filters and vacuum the coils, and clean in and out; waiting to find out what the damage is again with this last leak. Also, the doors are misaligned and I was told they couldn't fix it without taking it apart. Even the emblem on the front is crooked. The reservoir where the water/ice is has corroded.

Please please please go with another brand. We purchased from the professional line in December and it is still an ongoing nightmare. Two techs have been at my house and have relayed the refrigerator is a lemon and it has still not been replaced. Inconsistent temperatures is only 1 of the 20 more issues. It physically makes me sick! I don’t know how many times we have called their useless customer service. The lies are astronomical. Pieces are even breaking off the inside for zero reason. The emblem is even put on crooked. We bought it to go in our new construction. Worst mistake of my life! They will not honor our warranty even with the techs that represent Frigidaire saying it’s bad. We are still battling and seeking legal assistance… they are not stealing my hard earned money!