FrigidaireReviews of frigidaire.com

Un tiroir d'endommagé. Une commande sur le site Canadien mais on a fini par payer en US. Puis la transaction a passé deux fois. Oui 500$ can pour un tiroir :( Essayé de telephoné suport Electrolux, Frigidaire. com et .ca mais inutile. Va falloir qu'on appelle la banque. Mechante bande d'incompetents

At the time of purchase, the refrigerator was scheduled for delivery within a few days. Based on that timeline, I took time off from work, cleaned out my existing refrigerator, disconnected it, moved it, and prepared my home for delivery. The delivery date was then delayed to approximately two weeks later, requiring additional time off and disruption. When the refrigerator finally arrived, it was significantly damaged (photos available). I contacted customer service and attempted to negotiate a partial refund so I could keep the unit and avoid further delays, as I urgently needed a refrigerator and had already scheduled recycling of my old unit through New Hampshire recycling services. I was informed that this was not an option and that the refrigerator must be returned due to the damage. Reluctantly, I agreed. A pickup was scheduled for the following week. On the scheduled pickup day, the driver refused to collect the refrigerator, citing snow on the driveway. However, the driveway had been fully plowed and was easily accessible; multiple vehicles accessed it without issue that same day. I offered three reasonable alternatives to facilitate pickup, all of which were declined without attempt. The driver left without taking the unit. I am now awaiting rescheduling, while a large, damaged refrigerator remains sitting in my living room. This entire process has cost me significant time, inconvenience, and lost work hours, and has left me without a proper resolution for weeks. Given the circumstances, I am requesting that Frigidaire allow me to keep the refrigerator and issue a refund of $500 toward the purchase price. I believe this is a fair and reasonable resolution that would adequately compensate for the delays, delivery failures, and disruption caused by this situation. I would appreciate your prompt attention and a timely resolution.

Bought a Frigidaire Gallery Induction Cooktop FGIC3066TB in September of 2024. In July of 2025 two burners stopped working. I contacted Electrolux/Frigidaire so called customer service (haha) same day via phone. They set up appointment with a repair service for Aug. 2025, no one showed.Frigidaire set up another appointment same company, again no show. Then they said they would look for another company to come repair my cooktop. I called Sears Appliance Repair, tech came same day and diagnosed the problem, told me what parts was needed and all the prices. I called/emailed Frigidaire with information. No response. I contacted on social media, was told to call/email, did, still no repair. They put it off till cooktop was out of warranty then advised, wasn't their place to fix or replace as it was OUT OF WARRANTY. Will never, never buy another Electrolux(owns)/Frigidaire, and will be sure and let everyone I know how bad they are at honoring their warranties on their products.

I recently purchased a $769 microwave had to pay for it to be installed due to my disabilities. In less than 8 months it had a shortage and stop working. Customer service sucks! The manufacturer took me through hell to prove I purchased it, claim my receipt was invalid even though it was directly of the Best Buy’s website. Then only refunded $400

I bought my Frigidaire oven (Model #GCFG3060BFB) about a year ago, and while the stove top works fine, the oven has been a constant source of frustration. The temperature display is inaccurate and inconsistent: when set to 350°F, the oven undershoots the temp by 25-50°F. At higher temperatures, like 400°F or above, it overshoots by 50–75°F. I tried using the built-in calibration feature as instructed by Frigidaire support, but it didn’t resolve the issue — the oven still cycles unpredictably and reports it’s at temperature when it is not. I’ve called Frigidaire twice during the warranty period. The first time I was told to use calibration (which I did), and the second time I was told that inconsistent temperature is “not a warranty issue.” It’s shocking that an oven that cannot maintain a stable, accurate temperature isn’t considered defective. For anyone who ever uses the oven— for casseroles, cookies, cakes, biscuits, a turkey, or anything— this oven is a nightmare. You have to constantly monitor the temperature with an oven thermometer and manually adjust the heat. The stove top works well, but if you plan to bake, be prepared for a lot of babysitting. Overall, it’s disappointing that a new, supposedly high-quality oven is so unreliable. I plan to replace it with a GE Profile oven, which I’ve always found to be far more accurate and consistent.

I bought a house recently with a 5 month old (manufacture date is 05/25) Frigidaire refrigerator in it. Now, after 2 moths of owning the house and the new refrigerator, the water dispenser and the lower icemaker have both stopped working. (7 months since being manufactured). So, I thought "no problem, it's nearly new" and certainly the manufacturers of a large, expensive appliance such as this will stand by their product, right ? NO, the manufacturers rep at first could barely understand the language. THEN, she told me that the warranty on an almost new appliance will not transfer, so im left holding the bag on this Frigidaire appliance that I not only dont trust to keep my food cold, but I dont have faith in the company or their products. When I told the rep that this was bad business, she had a scripted response just like the rest of the conversation. Seems their reps are used to negative comments. Their reputation is already starting to catch up to them.

I’ve bought a lot of Frigidaire but never again. I recently purchased an oven and it was supposed to come with an air fryer tray. I contacted Frigidaire as told, customer service was supposed to call or email me to fix the situation and they never did. They kept trying to claim they didn’t need to add the piece even though it was a clear incentive upon buying the oven. Absolutely terrible customer service they don’t care if you’re happy with your products and they’ll try to cheat you out of their incentives. Don’t buy Frigidaires. There are plenty of other good options out there with better customer service. I posted on their social media, they reached out but didn’t do anything once again. Just a cop out from doing anything to actually support their customers.

My apartment has all Frigidaire appliances (refrigerator, microwave, washer dryer). They are all hot garbage, and so noisy. Shrill constant beeping that cant be disabled. Refrigerator is too narrow to fit anything in. Shitty products, shitty company