customer
Poor product, Poor service.
Product arrived in cellophane packaging, not as advertised, with no instructions. The pictures of the seeds were blurred and not as advertised. I have complained to the "After-sales guarantee " team what a joke they declined to refund or replace the order but paid £6.00 as compensation. I cannot use the product a complete waste of money.
Response from FriendenjoyOct 13, 2026
Dear customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team