Victor T.
This company makes it very difficult to…
This company makes it very difficult to cancel your subscription. Very frustrating. When you try to cancel, it basically sends you in circles confirming your account via txt msg code. You click cancel, and it asks you to enter your phone number. Then it sends you a code. You click cancel, and just repeats. You have to chat with support and ask them there to cancel. They don't make it easy there either! Lol Rep tries to tell you to pause instead of canceling, asking the reason for wanting to cancel, offering a better deal, saying it will be difficult to re subscribe. Bla bla bla. Beware!
Response from Friday PlansJan 30, 2025
I'm sorry to hear about your frustrating experience, Victor. We aim to make our cancellation process straightforward and are disappointed it wasn't the case for you. Please respond to Trustpilot's request for additional information so we can locate your account and address this issue promptly. Your feedback is important to us, and we appreciate the opportunity to resolve this matter.