Tom
I ordered a single tee to try the…
I ordered a single tee to try the product. I did not order a subscription. Another tee showed up one month later and again on the second month. Customer Support - via chat since you can’t call - said they had closed my subscription. I had already looked for a subscription but did not find one. Somehow FCT created a subscription without my permission. As far their product, very soft but not substantial enough for me.
Response from Fresh Clean TeesApr 19, 2024
Hi Tom! Thanks for the feedback—We are happy to clarify! I can see that you placed this order for one of our ThreadBox subscription t-shirts! This means you selected a renewal frequency at checkout that created these additional orders. You should have received an email 3 days prior to your subscription renewal when each order was processed—our apologies if this didn't make it to you! We have gone ahead and canceled your subscription and you will not receive any future orders. Thank you!



