Fresh Clean TeesFresh Clean Threads is your source for the softest, comfiest, best-fitting premium t-shirts and men's basics — style, color, size options for all.
Fresh Clean Tees (freshcleantees.com) has 643 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Candice R.
I bought my husband a four pack and one of them began to come apart at the neck seam. I sent a picture to them and heard nothing. Will never buy again
Response from Fresh Clean TeesJul 15, 2024
We’re so sorry to hear that happened! Can you please send us an email at [email protected] with your order number and the email address you used to place the order? Our Customer Experience team will be happy to find a solution as quickly as we can.
Joe T.
Terrible customer service. They take two days to get back to you. They shove all their clothes into a bag and mail it so everything comes completely wrinkled. Even after washing it it's wrinkled. Do not buy
Response from Fresh Clean TeesJun 13, 2024
Hi Joe! We’re so sorry to hear that happened! Can you please send us an email at [email protected] with your order number and the email address you used to place the order? Our Customer Experience team will be happy to find a solution as quickly as we can.
Patrick G.
What is the phone number. Want to return and exchange. I do not have the order number. Why can't I talk to a human.
Response from Fresh Clean TeesMay 23, 2024
Hi Patrick! Thanks for reaching out! We do not currently offer phone support. Can you please send us an email at [email protected] with the email address you used to place the order? Our Customer Experience team will be happy to help you!
Eric
Horrible experience. No customer service. Cancel parts of my order shipped 1 of 7 shirts. Charge my credit card 142.00 system says no orders pending. Acknowledgment from customer service at first letting them know my thoughts. Received a response and reached back out when my order is still missing 6 days later. NO RESPONSE NOW. I’d recommend “TRUE CLASSIC TEES”
Response from Fresh Clean TeesMay 21, 2024
Thank you so much for sharing about this—we want to make this right. Please send us a note at [email protected] with your order number. We’ll be there to find a better solution!
Lamar H.
Horrible experience. My order was delayed due to some technical issue. They had the time to email me and offer a coupon, but not the time to actually process my order. After 2 weeks of back and forth, they issued a new order but then swiftly cancelled it because everything I ordered was out of stock. They never have stock on hand. Everything I search for now is out. I got my refund, but that’s not the point. Think long and hard before ordering from here. Pretty sure they won’t be in business much longer operating like this.
Response from Fresh Clean TeesMay 21, 2024
Thank you so much for sharing about this—we want to make this right. Please send us a note at [email protected] with your order number. We’ll be there to find a better solution!
Ben
Placed two orders. First order on 4/21, second order on 4/28. Neither order has shipped. I reached out to customer service who responded with a discount code for a future order. I just want my money back at this point.
Response from Fresh Clean TeesMay 10, 2024
Hi Ben! Really sorry to hear your order shipped late. It looks like both orders are now on the way! A team member will be reaching out shortly with your tracking information. Thank you!
Joe T.
Never received product
Response from Fresh Clean TeesMay 21, 2024
Thank you so much for sharing about this—we want to make this right. Please send us a note at [email protected] with your order number. We’ll be there to find a better solution!
Zachary W.
I still haven't got my purchase. It's been in process for multiple weeks and no ETA. I'm close to just canceling the order at this point
Response from Fresh Clean TeesMay 21, 2024
Thank you so much for sharing about this—we want to make this right. Please send us a note at [email protected] with your order number. We’ll be there to find a better solution!
