Anthony R.
Great shirts! This order was a little challenging.
I want to start out by saying I love the shirts and in no way will this experience keep me from purchasing again. However, after not seeing any movement on my order for nearly a week with the shipping info provided, support notified me that my order was lost. Also, it was told to me at that time that a color that I ordered was discontinued (totally understand that happens, just would have liked to know that earlier. If my order shipped was that shirt not in it? Did I order the last one? Just a little confusing). After some back and forth everything was sorted and I was assured I would receive expedited shipping at no additional cost to get my order to me. It’s been nearly a week and my order is just now out for delivery. Not sure the shipping was in fact expedited, but hey, I’m happy I’ll be receiving it today. With all the challenges, I must say, the support team was very thorough and helpful and as I stated before. I love the shirts! I’ll be back for sure! This order was just a little disappointing, but it happens sometimes.
Response from Fresh Clean TeesMar 19, 2024
Thank you for sharing your experience with us. We are sorry to hear about the issues you had with your order but glad to hear our support team was helpful in resolving the issues. We appreciate your understanding and continued support. :)



