Fresh Clean TeesReviews of freshcleantees.com

Within an hour decided to decline my purchase and asked the seller to refund the amount. They took their time and sent the package saying, “sorry but because of the high flow of purchases they cannot return.” I wouldn’t recommend them because they several different websites looking identical to their competitors. That’s how backwards it is.

Terrible customer service, Terrible product. I returned my whole order, never received my refund. Buyer beware.

I placed an order in the 18th with 4 business day shipping. On the 22nd it still hasn’t shipped. Customer service apologized for the delay and said they couldn’t cancel the order because it was in the final stage of processing “because their fulfillment team moves so quickly.” They literally apologized for the delay and bragged about how quick they are in the same email, while also refusing to cancel and refund a wildly delayed order. Choose a different company.

As others have noted, they enroll you in subscription service when you order without notification. You are sent orders every few months. What a scummy practice. I did not knowingly enroll is such a service. I did not receive communications about orders to be sent or when they were sent. Charge just showed up on my credit card. The lack of communication would leave me to believe it is part of a deceptive bunnies practice. Plus, others have complained on review sites with the same issue. Took me some time to figure out how to cancel the subscription I never signed up for. More evidence of their dishonesty. Buyer Beware!

Don't be fooled by their 25% Cashback Reward gimmick. It's not cash, cash you can spend anywhere. They hold the money hostage as store credit, forcing you to place another order with them or lose it. I placed my shirt order expecting the Cashback Reward to be cash because that made it affordable. As soon as I found out the true nature of the gimmick, I canceled the order. They canceled the order immediately and credited my card. It worked out, but it was an unnecessary hassle.

So when FCT came out, I was hooked right away. Great fit and most of all, a sturdy collar. Unfortunately FCT has changed their product and my last 10 shirts from them I can not wear because the collars are so poorly made, along with a thinner less durable cotton causing them to look completely stupid. Why? You had a great product with customers ( at least myself) that would’ve bought from you, ONLY. I sincerely hope the folks at FCT are actually reading these reviews, and then making a legitimate effort to remedy the complaints of the people that keep them in business. By that I mean, not another obvious automated response. Thanks

They gave me a fake tracking number for my package. I called fedex because the tracking number they gave turned up blank on their website and found out Fresh and clean threads had provided a tracking number with significantly more digits than fedex allows. Their live chat support is just a run around bot and their phone contact line is constantly busy leaving email as the only option to make this right.

Terrible company and terrible customer support! My order was missing a t-shirt. I contacted fresh clean threads and asked them to send me what I ordered. Instead, they processed a “partial refund” and when I reminded them that I just wanted the shirt, they said no. I couldn’t believe it. When I asked to escalate my complaint up the chain, the said they could not help me further. Terrible company! And the t shirts shrink a ton! I would never order here again.