FrenchiestoreReviews of frenchiestore.com

I ordered two size small dog collars and the matching leashes. I receive the cactus collar in a large size. I emailed the company and told them of their mistake and they said to bad. They won't do exchanges or send me the right size. I am very unhappy with this. The collar was cute too. I have a leash now that doesn't go with any of the collars we have.

Poor order completion. An error in entering order and was not noticed and stated until 9 days later. Payment has been made for the order. 16 days later and no notice about shipment of the order.

I should give 0 stars, because I have not received my order yet.

Unfortunately the products I received did not match what I ordered

Very disappointed that there are no exchanges and I followed the measurement directions! I do not recommend purchasing from this vendor.

Ordered a very nice looking leather harness, but it was VERY difficult to adjust --so difficult, one of the buckles broke. Contacted the store to inquire about a refund, and was told I was not eligible per their policy, but that I could buy a new one at half price (which was the sale they were currently running).

I’ve ordered a lot from Frenchiestore for my fur babies! I have to say this last order was terrible customer service. I ordered a blanket, leash, decal & harness.i sent email notification advising I hadn’t received the decal & harness. A response was finally sent after multiple emails advising the decal is out of stock. I have yet to receive the refund on either. Terrible customer service…

I wanted to return a harness and no one emailed me bk