Rick D.
Winnings disappears when you go to main screen
Yeah this casino game straight rips you off i won $92 on free spin but when I backed out to the main screen my winnings were gone and I took picture of it and costumer service wasn't no help. I took sreenshot so I have proof
Response from Free SpinJan 7, 2026
Thank you for your feedback. We understand your concern regarding your free spin winnings. Please note that wins from free bonuses are subject to the limits outlined in our Terms & Conditions, which is standard practice across most social casinos. In your case, the winnings were not lost, they were converted to the maximum allowed amount of 4 Sweeps Coins, in accordance with these rules. For any account-specific questions or to review your case further, we encourage you to contact our support team directly at [email protected] . They will be happy to assist.




