FreeSpin is a US sweepstakes casino where you can play for free and win for free. Play at FreeSpin Sweepstakes Casino and enjoy free slots, blackjack and more. Win prizes online in the US, no purchase necessary.
Free Spin (freespin.com) has 268 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
freespin.com
Website
freespin.com
Category
Gambling
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 98% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Garbage sweepstake casino, they make you put your hard-earned money and when it's time to take your redemption out, they have to be played on slot machines at least once. So the likelihood of you losing is very high. Payout is not good and these guys are full of s***
Response from Free SpinJun 25, 2026
Hello,
Thank you for sharing your feedback, it is very valuable to us!
We understand your frustration regarding the gameplay requirement before a redemption can be requested. To clarify, the 1x playthrough requirement on purchases is a standard regulation that all legal sweepstakes casinos must follow to comply with anti-money laundering policies.
With that said, we truly value your feedback. Please feel free to reach out to us at any time via Live Chat or email if you wish to discuss this further.
JW
Joseph W.
Whack don’t do it
Whack don’t do it
Response from Free SpinJun 25, 2026
Hello Joseph,
Thank you for sharing your feedback.
We are sorry to hear that your experience did not meet your expectations.
We would like to make this right, but we need a few more details to investigate. Please reach out to our support team via Live Chat or at [email protected] so we can look into your account and assist you properly.
Thanks for choosing Free Spin!
JV
Jake V.
Rigged ass website
Rigged ass website. I won 1100 on a slot bonus, and then it told me I had to play through the entire amount before cashing out? Like wtf.
So I go to blackjack and run a 500 and 600 dollar hand. Guess what happened? Dealer gets two blackjacks. Go figure. So i chat to close my account because screw this rigged shit. Then the rep try’s lying and saying I only had to play through 71$ before it would give me my money. Even though that was nowhere to be found.
They will do anything to cheat you. Don’t do it.
Response from Free SpinJun 25, 2026
Hello,
Thank you for taking the time to share your feedback with us.
Please note that Free Spin prizes are generally subject to a 1x playthrough requirement before they become eligible for redemption.
As for your second concern, we have reached out to request the necessary information so we can look into the matter further. We want to ensure everything was handled correctly and transparently on our end.
If you have any additional questions or would like to discuss this further, please don't hesitate to contact our support team via live chat or email at [email protected]. We are available 24/7!
VH
Velvet H.
10 Days!!!
10 days!!!
I’ve been waiting 10 days for my kyc verification to be processed. Still it’s pending. Support blames “high volume of verifications”. Yea right, SCAM SCAM SCAM! If my balance was at $0 I’m sure my approval would be quicker. Since it’s almost $200 they are waiting me out. I’ve messaged support, multiple times and they are no help. They just keep “escalating” my issue. Will be reporting this SCAMMING site soon!
Response from Free SpinJun 25, 2026
Hi Velvet,
Thank you for taking the time to share your experience with us - it truly means a lot to us!
We're sorry to hear that your verification process took longer than expected - we completely understand how frustrating delays like this can be, although the KYC timelines can vary based on verification requirements, payout method, and overall request volume.
We do recognize that timely processing is important to you. Your feedback on the KYC speed has been shared with our internal team as we continue working to improve the experience for everyone.
Thank you for bringing your concerns to our attention.
RO
Rob
This website's absolute trash don't use…
This website's absolute trash don't use it!!!!
Response from Free SpinJun 25, 2026
Hi Rob,
Thank you for your feedback - we're sorry to hear you've had a negative experience. We'd genuinely like to understand what went wrong so we can help.
Please reach out to our support team directly via Live Chat or email at [email protected], we'll do our best to clarify the matter!
JF
Judas F.
DO NOT GAMBLE HERE
DO NOT GAMBLE HERE. TRUST ME. IT'S 100% A FRAUDULENT SITE.
This is one of the worst sites to date I have ever reviewed. I have played at 15-20+ social casinos. This site is absolutely a scam. This site deploys an algorithim to defraud gamblers. This is not gambling. Freespin uses a trash slot vendor w/ cloned software. Dicelabs is the only game designer that works. Here is why: The games are not run through a different sever like Three Oaks for instance. Why? Because they can have their site make the games not pay out at higher bets. I just played $1300 on this bogus fraud site to document it. I knew it was a scam after 100 spins.
Playing at $5.00 or more a spin, not a single bonus paid more than 5x my bet. Over several hundred spins it becomes obvious you are betting robbed by an algo. ALGOS determine RTP not RNG'S. I challenge this site to publish documented RTP's. Legit social casinos do.
One positive thing about this site, you will lose so fast you will only be gambling here one time. In any regulated casino, the operators would be in prison. I would guess redemptions are brutal if they ever even occur. US Banks and payment processors will have this site shut down in a year is my guess. The fraud is just too obvious.
I already sent visa, google pay and apple pay and email about this fraudulent casino. Wrecking these bogus sites is my mission. Nothing lower than cheating gamblers. The RTP is no greater than 20% at higher bets on this fraudulent site. This site is really bottom of the barrel. The site itself is trash. Gliches. Just garbage.
The legitimate games (three oaks, Playson, etc) that we all have played before do not work on this site. There is a reason for that. They are running cloned software w/ no US license w/ these slot designers. I bet redemptions are nearly non-existent and just tedious. That's the good news. They will only scam you in one or two sessions. These sites that cheat on RTP are the lowest of low.
Whomever lays claim to this site and whomever works on that site, are absolutely carrying out a criminal conspiracy to defraud gamblers and when money crosses borders, it becomes a crime in the US. Sites like this should be shut down.
The only site I have reviewed worse than this one is Slots of Las Vegas.
Response from Free SpinJun 26, 2026
Hello Judas,
We'd like to thank you for taking the time to share your experience. We take all feedback seriously and want to address a few key points.
Free Spin is a social casino, not a real-money gambling platform. In accordance to our Terms, all games are strictly for entertainment purposes, although we can definitely highlight that the game outcomes are determined by RNG (Random Number Generator). We'd genuinely welcome the opportunity to review your account activity and address any specific concerns you have, which is why we've also requested the information.
As for the RTPs, they vary based on each game, although we do highly encourage you to review the game details from the Info button of each game.
If you'd like us to look into your account, please contact us at [email protected] or a live chat, we're available 24/7!
DF
Devin F.
Scam service and unsecure transactions…
Scam service and unsecure transactions had to replace my debit card as it was fraudulently compromised.
Response from Free SpinJun 25, 2026
Hello Devin,
We would like to thank you for your feedback. We're sorry to hear that you are dissatisfied with your experience.
The security and safety of our customers is our top priority, which is why we have strict measures in place to ensure your information and account remain protected at all times.
That said, we truly value your feedback. If you have any further questions or would like to discuss anything else, please don't hesitate to reach out to our support team via live chat or email at [email protected].
Thank you for your review!
MW
michael W.
The RTP is no good
The RTP is no good. I purchased 75 sc for 50 bucks. I played the Assassin of Rome game betting $1. I won 160. I changed my bet to $2 and never got the bonus again until I betted 10cents. That’s bull crap. I’m never playing them again. No thanks.
Response from Free SpinMay 12, 2026
Hi Michael, thanks for sharing your feedback, sorry to hear about your experience. We understand how frustrating it can feel when results change after adjusting bets, but game outcomes are based on RNG and each spin is independent, so win patterns aren’t influenced by stake changes. We appreciate you giving it a try and wish you better luck in future sessions.
