Leonard G.
Wonderful games and great service
Wonderful games and great service
Response from Free SpinSep 8, 2026
Hello Leonard, Thank you for your feedback! If you need anything, our support team is available 24/7!

FreeSpin is a US sweepstakes casino where you can play for free and win for free. Play at FreeSpin Sweepstakes Casino and enjoy free slots, blackjack and more. Win prizes online in the US, no purchase necessary.
Free Spin (freespin.com) has 268 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Leonard G.
Wonderful games and great service
Response from Free SpinSep 8, 2026
Hello Leonard, Thank you for your feedback! If you need anything, our support team is available 24/7!
sdfg D.
Lower RTP than I would like. Quality customer service and unique games.
Response from Free SpinSep 1, 2026
Hi, Thank you for taking the time to share your honest feedback. We're really glad you've enjoyed the variety of our games! To clarify the RTP matter, we've requested more information on this from our team. In the meantime, if you'd like suggestions for higher-RTP games, please don't hesitate to reach out via live chat!
Willy
Great customer service and a wide variety of games but mainly the customer service
Response from Free SpinSep 1, 2026
Hello Willy, Thank you so much for your feedback! We are glad to hear you're satisfied with our games as well as the customer service and hope to keep it that way!
William A.
Customer service, discounts
Response from Free SpinSep 1, 2026
Hello William, Thank you for your feedback! If you require any assistance - remember, we are always here for you!
Majestic W.
You know that even if u don’t buy from the store the still let u cash out
Response from Free SpinAug 27, 2026
Thank you for your review and positive feedback. We're pleased to hear that you had a positive experience with our redemption process. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a great experience.
Kayla Sackman C.
My overall experience with Free Spjn has been very good aside from the verification process. Not sure what happened but it wasn’t pleasant at all. Had it not been for this .. I would have given 5 stars. ⭐️ I have to say the player support is usuallyi pretty quick about replying back.. However, the message is often some kind of pre written response that may or may not have anything to do with whatever your issue may be. The only way to actually get anything resolved is to email VIP support directly. VIP support is Super !
Response from Free SpinAug 24, 2026
Thank you for taking the time to share your detailed feedback. We're pleased to hear that your overall experience has been positive and that you've found our VIP support team particularly helpful. We also appreciate your comments regarding response times and the clarity of some support communications. We understand that the verification process did not meet your expectations, and we regret the frustration this caused. Your feedback is valuable and will be shared with the relevant teams as we continue working to improve the overall player experience. Thank you again for your review and for recognizing the efforts of our support team.
Douglas T.
Great online casino
Response from Free SpinAug 24, 2026
Thank you for your review and positive feedback. We're pleased to hear that you had a good experience with our online casino. We appreciate you taking the time to share your feedback and look forward to continuing to provide you with a positive gaming experience.
Daniel B.
This has got to be my 2nd favorite site to play at.. its loads of fun lots of payouts .. Great customer service. 24hour live help anytime for anything. Couldn't ask for better experience. And so everyone knows this site is legit.. its paid me several times ... Great place to play games
Response from Free SpinJul 31, 2026
Hello Daniel, Thank you for your feedback! We work hard to make sure help is always just a message away, so it's awesome to hear our support team came through for you. And honestly, hearing that we're your #2 favorite (we'll take it as a challenge to become #1!) means a lot. In case you need anything, please, do not hesitate to reach out, our support team is available 24/7!