Michael D.
Horlan was amazing!
Horlan was amazing! He was quick to reply to my emails about my broken display and walked me through some basic troubleshooting steps. He sent me additional parts besides the display just to make sure my bike would be up and running as soon as possible. I’m thoroughly impressed with the bike and even more impressed with the customer service. Gibe Horlan a raise!
Response from FREESKY eBikeJul 16, 2026
Thank you for sharing your experience! We’re so glad to hear that Horlan was able to provide quick support and help get your bike back on the road. We truly appreciate your kind words and will make sure your feedback is shared with him. Providing reliable support for our riders is very important to us, and we’re happy that both your FREESKY eBike and our customer service team left a great impression. Thank you for your support and enjoy your rides!




