customer
The hidden fees made it uncompetitive…
The hidden fees made it uncompetitive w/my other offer. And now my husband and I are getting copious phone messages from your staff. Get real.
FreeRateUpdate.com makes it fast and easy for consumers to compare mortgage and home equity options and get the best offers for their unique situation, without the hassle of shopping at multiple places one by one.Since 2008, FreeRateUpdate has made shopping for home purchase mortgages, refinances, and home equity fast and fully online. Licensed as a mortgage broker in most states NMLS #1154338. FRU has grown its network to over 700 local and nationwide lenders and brokers, big and small, covering almost any consumer's mortgage wants and needs.By connecting consumers and lenders directly, FreeRateUpdate helps more people get competitive offers, while the slow, traditional way of shopping for a mortgage becomes a thing of the past. Most recently, FreeRateUpdate has brought AI into its process, staying on the cutting edge of modernizing the mortgage shopping experience, including 100% digital options with network participants integrated from start to finish.Every lender and broker in our network is properly licensed, so you can shop with confidence. Whether you are buying, refinancing, or looking to get home equity, FreeRateUpdate.com makes it fast and free. Recognized by Inc. Magazine as one of America's fastest-growing co
FreeRateUpdate.com (freerateupdate.com) has 756 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 71 reviews with 1 star · Clear filters
customer
The hidden fees made it uncompetitive w/my other offer. And now my husband and I are getting copious phone messages from your staff. Get real.
Natalie
This has and is a great experience working with Ryan Alvarez. He's very knowledgeable and easy to talk to. Made me and my husband feel very good about the process of applying for a loan. Thanks so much!
Keith
They stated initially that the were closing on average 20 days. This is a two story three bedroom brick home on one acre that has an additional building housing a beauty shop. Thirty days later they finally informed me that the appraiser determined that the highest value for my three bedroom single family home is commercial and that they would not give me a loan.
William
I have never heard of so many fees and ridiculous charges in my life $575. appraisal, $175. to expedite the appraisal, $200.00 to read it. Sad part is they ran my credit and then I found out about the fees!
VS
Lender credit was offered and it fell thru after interest rate was locked and credit reports were run/payment was taken. Definitely do not recommend.
Ken
Travis wouldn’t walk me through how to send an email to him on my phone, was constantly talking over me, Being rude and impatient, I’m a disabled veteran no computer skills whatsoever was asking for help and he told me he couldn’t help me.
Loan Depot S.
Began the process in March. It’s now June and the loan still hasn’t closed. No one returns your texts, emails or phone calls. Don’t use them.
Michael
CrossCountry MTG are a bait and switch company. Told me that if they cannot beat my locked in rate they would give me $500 for my trouble. Didn't happen because they will figure a way out of paying that best MTG promise. BEWARE AND STAY AWAY!