Free My PawsReviews of freemypaws.com

how wonderful, to have good old fashion customer service with an online company. Thank you for making the site easy to navigate, order, and then you follow through on time and kept me posted the entire way.

I love the fact that I can take my dog with me everywhere. She is my emotional support and my best friend. Thank you Free My Paws. You are doing everyone a great. Thank you Mary

I registered and ordered a service kit for my chocolate lab in addition to the hoody thinking that the size large would fit her. I received a call regarding the hoody and after I gave the person the weight of my dog, it was determined that the hoody would not fit my Bailey. So the charge for the hoody was taken off my order. What a wonderful way to do business!! This saved me time in returning the hoody and I received the rest of the items in a timely manner. Thank You!!

your customer service was spactacular and your communication stellar.

We received the package and thank you very much. It fits him perfectly. The only concern that I would like to pass on could be just coincidental but I feel I have to mention it: about a week or so after ordering the vest package on line using my visa card to purchase, I had a call from the fraud division of the Royal Bank of Canada. Questioning some purchases that appeared coming from Pay Pal. When I checked my visa statement on line while on the phone, I noted that there was about $1,000.00 of goods purchased. These were not my purchases, and the only time I used my credit card on line for a very long time was with your company. The bank cancelled my visa and issued a new one, and reversed the fraudulent charges. I do not know how my visa number came into someone's possession. Perhaps you could check with your bank and have them check for unauthorized access to this type of information. thanks.

I ordered my products under very tight timing. I called and left a message to communicate my timing concerns and to see if they could meet my deadline. They were EXTREMELY helpful and did everything to ensure that I had my products in time. Wonderful experience!!

You've got to use them for your furry friend! I have always had great service and receive my order extremely fast. They're a great company with great products!

The folks at FREE MY PAWS were professional, responsive and reliable. Their product was also exactly what we needed and came on time. We're impressed!