FreeConnect Reviews | Read Customer Reviews of freeconnect.us

FreeConnect Reviews | Read Customer Reviews of freeconnect.us

FreeConnect reviews

Showing 216 reviews with 5 stars · Clear filters

Tanya B.
Jun 4, 2026
Erick was very pleasant to speak with
Erick was very pleasant to speak with, not pushy like most others on the phone. Helped me with all my questions and very thorough, with everything I would be getting.
Response from FreeConnectJun 4, 2026
Tanya, this made our day! Not pushy and actually helpful is exactly the kind of experience we want every customer to have. Thanks for taking the time to share this. If you ever want more tips on getting the most out of your internet service, check out our blog at freeconnect.us/blog-home. — The FreeConnect Team
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mary J.
Jun 2, 2026
Sergio Acevedo was an amazing sales rep…
Sergio Acevedo of ATT was an amazing sales rep and he was most articulate and helpful. He made this whole experience pleasurable and easy. Thank you so much for taking the time and effort!!
Response from FreeConnectJun 2, 2026
We love hearing this, Mary! Sergio is a fantastic part of our team and we're so glad he made getting set up with your new AT&T service such a smooth experience. Thanks for taking the time to share. It means a lot to us! — The FreeConnect Team
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Sunshine P.
Jun 1, 2026
Yes the customer service representative…
Yes the customer service representative was very helpful with helping me find the right plan I could afford and needed for home Internet thank you very much
Response from FreeConnectJun 1, 2026
Thank you so much, Sunshine! We're glad our rep took the time to listen and match you with a plan that actually fits your budget and your home. That's exactly what we're here for. Welcome to FreeConnect! — The FreeConnect Team
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Michael Lee P.
May 29, 2026
He was very nice
He was very nice, and appreciate all the help, and easy process! Definitely can tell he's good at what he does. Saved me money!!
Response from FreeConnectJun 1, 2026
Michael, thank you! We love hearing that the process felt easy and that you're already saving money. That's the whole point. We'll pass along the kind words to the team. — The FreeConnect Team
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Aaron
May 29, 2026
Emmanuel was great he was very helpful…
Emmanuel was great he was very helpful and patient every way I'd give him a raise if I could.
Response from FreeConnectJun 1, 2026
Aaron, this made us smile! Emmanuel is exactly the kind of rep we're proud to have on the team, helpful and patient every step of the way. We'll make sure he knows you said this. Thank you! — The FreeConnect Team
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Sharon Denise N.
May 28, 2026
Was able to get a plan that was not too…
Was able to get a plan that was not too expensive.
Response from FreeConnectJun 1, 2026
Sharon, finding an affordable plan that works for you is exactly what we're here for. So glad we could make that happen! Thank you for sharing. — The FreeConnect Team
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Vernita L.
May 27, 2026
Professonal
Professonal, Polite and Understandable.
Response from FreeConnectJun 1, 2026
Vernita, professional, polite, and easy to understand, that's the standard we hold ourselves to. Thank you for noticing, and for taking the time to share! — The FreeConnect Team
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Stephanie W.
May 26, 2026
They did a good job helping me that’s…
They did a good job helping me that’s what counts the most
Response from FreeConnectMay 26, 2026
Stephanie, you said it perfectly. Doing a good job for you is exactly what matters to us. Thank you for taking a moment to share this. We're really glad we could help, and we hope your new service treats you well! — The FreeConnect Team
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