Frasier SterlingReviews of frasiersterling.com

JEWELRY FROM ALIEXPRESS. Cheap and tarnished so fast. I’ve seen the same jewelry they sell here for $40 on another shop for $10. DO YOUR RESEARCH BEFORE PURCHASING!

If I could give negative stars I would. I ordered something May 5, and also paid for express shipping and still have not received it. I’ve called 3 times and every person said that it would be shipped within the next week, but it never did. I asked for a refund several times but they refused saying “you cannot get a refund on custom items”, but they also stated that my jewelry had not even been made yet, so why couldn’t I have a refund when it wasn’t made yet? All they offered was a store credit, which I denied because I will never shop here again. This was the worst online shopping experience I’ve ever had, please do not buy from here, it’s a waste of money and awful customer service.

Please, please, please do yourself a favor and don't buy from this company. Total scam. I already have filed a dispute for the transaction with my bank and filed a complaint with the BBB. It's been over a month and my order hasn't shipped. Every time I try to contact them, they ignore me. I have left multiple Instagram comments and DMs asking about my order status, just to see them continue to post without acknowledging me. I have also emailed them countless times. I paid $130, just to receive nothing. Do yourself a favor and buy from Etsy shops and support these small businesses. The customer service is much better, and this company is horrendous. I wouldn't be surprised if they were to get into legal trouble soon.

I wouldn't recommend it at all! I ordered weeks ago and I still have received nothing. I also have not received any emails saying how long it will take or when it will arrive

I'm pretty mad. I messaged them about a week ago and I said that I wanted a refund because it was taking too long plus I got my mom a mother's day gift and I was concerned that it wouldn't be here on time. I messaged them on Instagram saying I wanted a refund and provided an order number. I was shocked because either it was an automated message or they didn't want to give my money back, but they said it was customized for me only and however long I have to wait isn't that long. Got to be kidding me. Once I get my order whenever it shows up, I'm never ordering from there again. They're inconsistent and 30 days? More like 2 months to get your order.

I pre-ordered something in December 2019 and they said it will arrive in January, but January came and they said it will take longer and by march, it still did not arrive so I had to cancel my order. Do not waste your money on this scam company cause they have false advertisement. I wish i read the reviews before ordering, they also kept deleting my comments when I called them out on it on Instagram. And were no help AT ALLL.

I placed an order on April 29th, 2020 & my order still hasn’t shipped out. Every time I e-mail customer service for an update and ask for a refund , i just get the same e-mail back saying shipping is delayed and to keep waiting. I see so many bad reviews of similar experiences. Shame on your company for still advertising deals and new posts on instagram & not even updating or sending out customers orders from weeks/months ago... I highly recommend you to not purchase from this company unless you want to get ripped off or constantly worry that you’ll never even get your package. I hope I can still get refunded somehow!

I have never in my life dealt with a more unprofessional company in my life! It’s sad because I truly had pretty high hopes. The Insta page is adorable <3 I had previously read reviews about the jewelry not being the highest quality, but the site had a 50% off sale so I thought what the heck, why not? The quality seemed worth it after the discount & I made a huge order! Almost 2 months down the road & I still have not received my items. I got in contact with customer service and was told it would be shipping out at the latest this past week & I would receive my tracking information. both of these would turn out to be untrue... ahh.. at this point I’m getting a little frustrated because not only was I lied to but there were daily post be uploaded to their page pushing their sale & all while they were neglecting the orders they already have apparently backed up for months according to other customers in their comment section. The match that lit the fire though was when I took to their insta to try to find out how to get refunded.. I WAS BLOCKED from their page!! Are you kidding me? I absolutely never take the time out of my day to write a negative review, but I’ve also never had an experience this ridiculous before!!!!