Ronnie F.
They may answer, but they won't take your call seriously.
I called to inquire about an engine i saw listed on their website, send my questions through an automated messaging system. I got a response stating to call them to provide more details, so I do. Salesman answers, allows me to speak 4 words before I get an unprotected hold, followed by him hanging up the phone. I decided to text the automated number to state just that, which they ACTUALLY replied, "lol". Pretty wild for a first experience. Completely unprofessional service. Besides all these clearly bogus reviews posted to offset their review rating, if you look deep enough, you'll see this is a common occurrence and its bewildering to see the detailed responses from the company trying to justify their employees blatant disrespect towards customers. Its a complete waste of resources putting out fires for something as trivial a potential client calling in (as per instruction from your automated messaging system) to inquire about a product you are selling. I get it, I called 30 minutes before closing so the sales rep probably didn't "feel like it". I would've appreciated it so much more if he just leveled with me and said, its been a long day, we're close to closing. You mind calling back tomorrow when we will have more time to better assist you? But here i am, being treated like a joke.