Maryke T.
Disappointed as cannot track my order & it is 27 days since despatch
I am situated in South Africa and I ordered for the first time on 30 Aug 2020. Unfortunately I have been unable to successfully track my order on the website. It is a fail. It does not state what courier has my parcel. It is now 27 days since my order was despatched! As an overseas client I cannot recommend using this company. I repeatedly request assistance from the customer service but receive no assistance and only a vague email response which looks like an automated reply. There has been no information given to me as to what courier has my parcel. Such a shame as there are so many wonderful perfumes on offer on FragranceX. If I could, I would give a star rating of Zero. So disappointing.