FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing21,779 approved reviews, newest moderated first
Alonzo B.
The purchase was easy to execute at a great deal. The cologne fragrance just wasn’t what the online reviews spoke so well about. So, the hunt for a better one continues. Thank you for the purchase.
Response from FragranceXOct 26, 2020
Hello, Thank you so much for your review! We are so happy you had such a positive experience with our company! If you ever require any assistance, please feel free to reach out to us. Enjoy your order!
Kelly S.
Love my Opium. Took a nap and it was here. Kudos.
julie E.
I recently received an order where the perfume was leaking inside the package it came in ( I could smell it before I even opened the box it arrived in). Perfume was on the outside of the bottle, as well as about a total of a 1/2 inch missing from the top. I emailed FragranceX requesting a replacement (not a refund), asking what my next steps would be. No response. I waited another day or so and then forwarded my previous email; again, no response. I have spend a few hundred dollars with FragranceX over the past couple years and I would expect to have a better response to my problem from customer service rather than filling out a survey. I would like the perfume I ordered, and just wanted someone to reach out to me and advise me how to get a new bottle. Very frustrating to have to play tag back and forth via emails/surveys, with no live human interaction.
Response from FragranceXNov 2, 2020
Hello, Thank you for taking the time to review our company. We definitely do apologize for the inconvenience. We see an agent has already started the replacement process for you. Feel free to reach out to us if you have any further questions or concerns. We hope to have you come back soon! We have reached out to the customer as of October 27th, 2020 but have not heard back from them to provide them with a resolution.
Jerry M.
Very fast shipping. Good product. Will buy from again. Thanks!
Yazmin A.
Really good and faster delivery ❤️❤️❤️
thMG
Perfect thank you!
Nathalie D.
I love them it smells good
Manuel C.
I am highly satisfied , I will be buying more perfumes!! Fast delivery! Totally recommend
