FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jayda D.
Better price for the same items is amazing. Save so much money and love the discounts.
Response from FragranceXJul 8, 2026
Hi Jayda! Thank you for your amazing review and for choosing FragranceX.com! We are delighted you are enjoying our great prices and discounts. Helping our customers save while finding their favorite fragrances is always our goal ✨ We look forward to serving you again soon!
KHAN
Marwa Arabiyat Fristage is the best fragrance i own in my life ... scent like smooky and desire and long lasting... amazing and love it..
Response from FragranceXJul 8, 2026
Hi Khan! Thank you for sharing your experience and for shopping with FragranceX.com! We are so happy to hear you found a fragrance you truly love and that it has exceeded your expectations 🌸 We hope you continue enjoying it for a long time. We look forward to serving you again soon!
Katie L.
Great selection even of old favorites!
Response from FragranceXJul 8, 2026
Hi Katie! Thank you for your kind review and for choosing FragranceX.com! We are glad you enjoyed our wide selection, including classic favorites that are hard to find ⭐ We look forward to serving you again soon!
MB
I received one tester in an order I made which contained zero liquid. I expected a compassionate, apologetic response and instead I was basically accused and advised they wanted pictures. They want pictures of the shipping box etc. of course these types of requests are the same as saying F U customer which I would appreciate and respect more than such waste of time BS. Sadly that one completely fumbled interaction is all it takes.
Response from FragranceXJul 7, 2026
Hi MB! Thank you for sharing your feedback. We are truly sorry to hear about your disappointment and understand how frustrating it must have been to receive a tester that appeared to be empty. 😔 We reviewed your account and were unable to find any communication regarding this order. At FragranceX.com, we ask for photos of the product and packaging because they help us investigate shipping or manufacturing issues and allow us to provide the most appropriate resolution. This is a standard part of our process and is never intended to question our customers' honesty. Please contact our customer service team so we can review your case and work with you to find the best possible solution. We appreciate your feedback and hope to have the opportunity to make this right.
Anthony M.
I purchased several bottles over the years and make all of a sudden I have to have my account verified though they never send verification links. I’ve since moved on to other fragrance houses that do not inconvenience the customers. Also have you noticed it’s always the same 15% off in all of the advertisements? FX15….
Response from FragranceXJul 7, 2026
Hi Anthony! Thank you for taking the time to share your feedback. We are sorry to hear about your experience and understand how frustrating it must have been. 😔 We reviewed your account and were unable to find any recent communication regarding this concern. From time to time, additional account verification may be required to help protect our customers and ensure account security. We are sorry if the process caused any inconvenience. If you are willing to give FragranceX.com another opportunity, please contact our customer service team. We would be happy to review your account, assist with the verification process, and answer any questions you may have regarding our promotions. We appreciate your past support and hope to have the chance to serve you again.
AJ
Fast delivery and really well packaged.
Response from FragranceXJul 7, 2026
Hi AJ! Thank you for your review and for choosing FragranceX.com! We are happy to hear your order arrived quickly and was packaged with care 📦 Providing a smooth delivery experience is always our goal. We look forward to serving you again soon!
Elsa S.
I only received partial order. I contacted FragranceX and reported missing items. I had to send pictures of box, label and 3 pictures of items received. I am very disappointed with the customer service I have received. FragranceX doesnot receive not even one star. Still waiting for the 2 missing items ordered.
Response from FragranceXJul 7, 2026
Hi Elsa! Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how upsetting it is to receive an incomplete order. 😔 We sincerely appreciate your loyalty to FragranceX.com over the years. We would also like to clarify that the photos of the shipping box, label, and received items were requested as part of our standard procedure for investigating missing or damaged items. These images help us determine whether a package may have been tampered with during transit and are not intended to inconvenience our customers. We also reviewed your case and confirmed that we sent you a resolution by email on July 2. We are currently waiting for your response so we can proceed with resolving this matter. We understand your concerns, but we would also like to respectfully clarify that we have found no evidence to support the claim that any member of our team removed an item from your order. We value your many years of support and hope to hear from you soon so we can bring this matter to a satisfactory resolution.
Hollie G.
I always buy my wife and my perfume here. It's never let me down. Always gets here fast.
Response from FragranceXJul 7, 2026
Hi Hollie Gray! Thank you for your wonderful feedback and for shopping with FragranceX.com! We are thrilled to be your trusted source for fragrances for you and your wife. It is great to hear your orders arrive quickly and reliably 🚚 We look forward to serving you again soon!
