Ivette
Great
Everything foos

FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ivette
Everything foos
Ag
My bottle came broken.
Response from FragranceXNov 24, 2020
Hello, Thank you for your review. We are sorry to hear about this! We will have an agent follow up with you right away to get this taken care of. Looking forward to your reply.
Florence
Je suis contente du site, mais actuelle je reçois les mails, mais je n'accède pas au site, problème connexion cela me dit, mais je vois que d'autres avis sont pareils que moi, que se passe-t-il?? J'aimerai bien commander
C R.
These company has never failed. I has been buying fragrances for years now. And I do enjoy no to go to the store. Thank you for continuing your service.
Vanita
Great experience buying from this company. I am so happy with my cologne. Thank you very much!
Roderick W.
I have used this firm several times in the past and have always had good service unfortunately this time very poor I ordered items and the payment was declined by the credit card company unfortunately unknown to me fragrance x kept applying for payment over approximately 10 days and kept being declined finally it was approved I didn’t Know this and ordered from another company when the payment appeared on my statement of 2 x £310.49 I immediately contacted the fraud department of my card company Who told me to cancel the order and ask for a refund fragrance x agreed to this but only refunded 2 x £290.03 claiming that the rest is bank conversion rate this is not on I should be fully compensated because this is their fault The card company said that they should not keep demanding the payment in the way that they did So beware if you place an order and payment is declined check to make sure that you cancel the order or you might get a nasty shock
Response from FragranceXNov 24, 2020
Hello, Thank you for your review. We are so sorry to hear about this. According to our database, we were able to successfully cancel your orders and refund you in full. However, we do mention on our website that we only charge and refund in USD. Your bank will convert the amount over to your native currency and depending on your bank; they may charge a foreign transaction fee/conversion fee for the charge. Unfortunately, that is determined by the terms and conditions with your card issuer. We hope this clears things up. Feel free to reach out to us if you have any additional questions or concerns.
Angie
Excellent service
Sherry G.
Love this cologne!!