FragranceXReviews of fragrancex.com

My husband placed an order on December 11th. He received a confirmation that it was shipped. The tracking ended on December 16th. We still have not received the order. I am so disappointed. We tried calling several times but never get through and then get cut off. We've left several emails and there has been no response. What do we have to do to either get the perfume or give us a credit?

Great selection and experience. Product was packaged for shipping well. Great communication. I will definitely buy from them again.

I was worried when my oder didn't arrive in the customary 4days,but I forgot it was holiday mail. I have been wearing Angel for over a decade and I simply adore the fragrance!

Fast turnaround

Easy online transaction and fast shipping. I bought a new, unopened tester bottle (which I have never tried before) and was completely happy with my purchase. The bottle was actually more filled than my last new, unopened gift set!

Great colonges great prices

Ordered my wife's Christmas gift on-line on 10 December as website said, delivery before the 'holidays' later realised it was a US website - should have picked it up from the work 'holidays' rather than Christmas. Nothing arrived - big disappointment as it was all I'd bought her ! No response from the "we're here for you" support team to this day. Eventually arrived today 30 December. Lesson if ordering for Christmas order about mid November. Another fault in the system was that their DPD tracking system stopped at JFK. Tried entering the tracking code in the UK DPD website and was told 'not recognised'. This is a bit basic in this day and age ! Sharpen up FragranceX !

I will be ordering more. A fragrance per month. Love it