FragranceX Reviews | Read Customer Reviews of fragrancex.com

FragranceX Reviews | Read Customer Reviews of fragrancex.com

FragranceX reviews

21,779 approved reviews, newest moderated first

instant C.
Jul 25, 2021
Ordered two of the Jimmy Choo Florals…
Ordered two of the Jimmy Choo Florals and they were delivered quickly! Both boxes and perfume components in perfect shape, and the smell of the perfume is wonderful.
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Sharon R.
Jul 25, 2021
Recommend using Fragrance X to everyone
Order arrived on time. Loved both items and, would recommend using Fragrance X to everyone.
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Patrick L.
Jul 25, 2021
Terrible experience
Terrible experience. I am purchasing from Singapore. Firstly, customer service is unhelpful and takes almost 4 wks to arrive. Then perfume is fake as compared to what I purchase at Tangs. This store is terrible. I should have bought locally and arrived quicker, and authentic.
Response from FragranceXJan 5, 2022
Thank you for taking the time to give us a review. We only stock products that are 100% authentic and original brand names. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. I have emailed you a prepaid return label for you to return the item for a full refund. If you have any questions, please contact us. We are happy to help!
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Virginia W.
Jul 24, 2021
Very Professional and curteous service
Very Professional and curteous service! I'll use you again.464254445
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Emelia B.
Jul 24, 2021
Todo muy bien
Todo muy bien , muy bien empacado , el servicio muy bueno y estoy muy satisfecha , las fragancias súper lindas , Gracias
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Wendy Hengel W.
Jul 24, 2021
Everything was Great..
Everything was Great... I will be ordering again !
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Elizabeth B.
Jul 24, 2021
Will order from again 👍
Will order from again 👍
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Marcin S.
Jul 24, 2021
order paid but never received
I’ve placed my order 46411426 two weeks ago and I still haven’t heard anything from the company. They still have as “awaiting payment” when the payment was made and confirmed on the same day of the order. I’ve also contacted the customer service department but I’ve not received any reply but the automated one. I will never use this page ever again as it looks like a simple scam.
Response from FragranceXNov 5, 2021
Hello, Thank you for contacting us regarding your order. Rest assured your order was not charged. The card used was declined. We do sincerely apologize for the inconvenience. Have a great day!
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