FragranceX Reviews | Read Customer Reviews of fragrancex.com

FragranceX Reviews | Read Customer Reviews of fragrancex.com

FragranceX reviews

21,779 approved reviews, newest moderated first

lidia
Jul 29, 2021
Amazing company!
Amazing prices,fast delivery and free shipping!!! Looking for the next purchase!!!! Thank you!!
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Linda
Jul 28, 2021
Very fast shipment
Very fast shipment, excellent prices!
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Ravi M.
Jul 28, 2021
Excellent service and a lot of products
Excellent service and a lot of products
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VERONICA B.
Jul 28, 2021
Always a wonderful experience shopping…
Always a wonderful experience shopping at fragrancex! Outstanding delivery & service!
Response from FragranceXJan 5, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you received your order quickly and were able to take advantage of our everyday low prices. Have a wonderful week.
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Horacio P.
Jul 28, 2021
great quick & easy
great quick & easy
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Karen
Jul 28, 2021
So many to pick from
I love to have a variety of fragrances and your site allows me to shop at my leisure.
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Frank C.
Jul 28, 2021
Very bad customer service.
I ordered a couple bottles, they were dispatched through DPD. DPD did not follow my instructions on my app and left it on my doorstep which is a communal area and visible to anyone walking down the road. My parcel was stolen. I contacted DPD who apologised and said they would put in a complaint but I would have to contact FragranceX, which I did. They essentially just said they didn't believe me and would need it in writing from DPD. I emailed DPD and got no reply so I took some screenshots from a Web chat with DPD. FragranceX finally contacted DPD and apparently DPD has said there was no issue with my order. The reply I received from FragranceX was again very sarcastic, after I've been polite and patient with them. In sure the aftershave is great if you actually recieve it but the customer service is unfortunately terrible. Won't use again and will have to claim my money back through my bank.
Response from FragranceXJan 5, 2022
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
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Grumpy Gorman Hands In The G.
Jul 28, 2021
seamless purchase
Products arrived quickly and as described. Pleased with purchase and would not hesitate to buy again.
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