FragranceXReviews of fragrancex.com

Delivery was timely, pleasant experience all around.

I love the deal I got at fragrancex at a store at the mall it would been over a 100.00 I got issey miyake for less than half price thank you guys I'll be buying all my Cologne from you

Stole my money, they sold me a bottle of a vintage perfume for 22,36 CAD, they regret the price, I passed one week asking if they had posted my product they kept changing the status saying the product has been verified,under analysis and separated despite they have a policy of same day shipping. Finally they said they sold to other person the product I paid first, now they don't want to refund me because I discussed with them, as I am in Canada they know Is harder for me to go at the justice claiming my rights,but If is necessary I will do,not because of the value, but because of their cowardice,lack of ethics and immoral business practice. This is a coward american company, they regret the prices they offer, they refuse a refund, they make false promises to ship to you what they don't have in stock. And pay YouTubers for create a positive image they don't have. EDIT : As I cannot answer them below, I will add a new commentary here, I gave them next day an information of my 6 digit code from my credit card, despite no one company ever asked me that,I shared the number,and they sold the product to another customer. They called me unverified customer, but they have my data since 2014, They refunded my money 3 days later, when I bought a cologne from them months ago, the same thing happened, they didn't sent the product, took 2 weeks for a refund only because I called them from Canada, I had to pay an international call otherwise my money would disappear. My advice is buy from FragranceNet.com,Fragrancebuy.ca or any other, where I never had any issue, no 6 digit code ask,and also they don't make a bid of who pay more with your product, and they always sell what they have. That product Jaguar was a birthday gift for a friend who is a fragrance collector,vintage bottle, can you imagine the frustration after a compromise? Avoid this one guys,I was a customer since 2014. They don't care. Barely apologize.

Cliente depuis des années, je n'ai jamais eu de problème, jamais. Depuis Avril 2020, le site était inaccessible et ils me répondaient avoir des problèmes techniques. Après avoir constaté que la connexion était rétablie, j'ai fait une commande le 30 Août, je l'ai reçu le 15 Sept et tout est parfait. Aucun problème. Je recommande ce site.

Excellent service plus affordable

Product was what I expected.

Fast delivery and cheap prices!

Excellent customer service response and instructions