FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Neitover S.
Genial me encanto 100% confiable
Response from FragranceXAug 30, 2022
Gracias por tomarse el tiempo para escribir una evaluación. Agradecemos los comentarios. Nos alegra saber que quedó satisfecho con su experiencia con nosotros. Esperamos poder servirle de nuevo pronto.
Andrew H.
I like to order several bottles of my favorite cologne at once. The price is always better with FragranceX than anywhere else I can find. Shipping was quick and my order delivered faster than expected.
Response from FragranceXAug 30, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you were able to take advantage of our everyday low prices, and our fast delivery. We look forward to serving you again soon.
Asad M.
they sent me return label to sent the item back, and DPD received by 11th august to sent back, when ever I asked, they saying in warehouse didn’t received yet, as soon as they received we will let you know and refund you but its been nearly 3 weeks now.
Response from FragranceXAug 30, 2022
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. Please note that the item needs to be received in NY so that we can process the return. Someone will reach out to you via email to explain it to you. Thank you have a great week.
Mz S.
I wasn't too pleased with the Eden.
Response from FragranceXAug 25, 2022
Thank you for your order and review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. I have emailed you a prepaid return label to send any unwanted items back to us for a full refund. If you have any questions, please contact us. We are happy to help!
vee
I requested for the order to be gift wrapped and it was sent without any. My recipient got the receipt as well.
Response from FragranceXAug 25, 2022
Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all our customers are taken care of. Please note that I have looked at your order. You did not order gift wrap for this order number you have provided. I am sorry for any confusion.Your invoice was forwarded to you as well. Showing your order information. Thank you have a wonderful day!
ماجد ا.
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Response from FragranceXAug 30, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you were satisfied with your order. We look forward to serving you again soon.
Richard C.
I Purchased the Fragrance called the Baron, one I was familiar with, I thought but evidently I was mistaken, because the one I Purchased from you guys was nowhere near the same as I remember buying years ago, completely different, so needless to say I'm highly disappointed 😞 !!, and I don't have money to give away like that, # Disappointed and upset!!! Sad but true.
Response from FragranceXAug 23, 2022
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Virginie N.
j'ai effectué plusieurs commande tout c'est tres bien passé par contre depuis quelques mois je ne peux plus acceder au site fragrancex.com que se passe t'il ? Le lien que vous m’avez envoyé ne fonctionne pas non plus malheureusement frgxstaging3.fragrancex.com J aurais aimé repasser commande mais je vais patienter en espérant retrouver rapidement votre site fonctionnel comme avant
Response from FragranceXAug 30, 2022
Nous nous excusons pour la gêne occasionnée car nous nous efforçons de résoudre ce problème avec notre équipe dès que possible. En attendant, vous pouvez vous rendre sur http://frgxstaging3.fragrancex.com comme alternative pour parcourir notre sélection actuelle de parfums. Encore une fois, nous nous excusons pour la gêne occasionnée ; et au plaisir de vous servir bientôt.
