FragranceXReviews of fragrancex.com

Es una estafa ! Compré un amor amor y en el frasco como original venía 100 ml de perfume o más bien mala colonia. Evidentemente no era el perfume de Cacharel.Supongo que las demás fragancias también son falsificadas. Tienen la central en EE.UU. y los precios son un poco menores que los originales. Parece que tienen buen negocio de estafas.

I did not expect the bottles as I got them Very expensive for the quality sent it I just returned them

Firstly and lastly FragranceX perfumes/colognes are legitimate you can do your due diligence & they meet the standard of your local legitimate frangrance seller. My experience with FragranceX was a turbulent experience, I say this because the communication about my order was lack luster and the arrival date of my order was not the same date as promised. Pointing out the issues *I* experienced: - I ordered my fragrances on the 5th of May 2024 and my promised days of arrival was between 4-12 Days(ETA would be 9th/17th) but it arrived on the 23rd of May, it basically took 18 Days for my package to arrive. -They do not send out progress reports as your order is shipped, no emails, no SMS nothing! They send you a order number & your package shipping number (with a link to the external company dealing with delivering your package) but whenever you check your order number it redirects you to the other companies page but no update on where your order is, as well as Customer support giving lackluster reports on your order especially when you are an international customer. Conclusion: They are legitimate,They DO provide legitimate/authentic perfumes/colognes at affordable prices, they do deliver your order but at a inconvenient time, they do answer your enquires but have lackluster responses with little mentioning of your order. I.E This was my first experience with FragranceX from South Africa.

Not a scam. I check my bottles and batch codes on every delivery. Spent a few hundred here, never an issue. Batch dates are all over the place but product never bad. I have had MANY packages shipped with USPS that have taken a few days short of a month to arrive lately, so I would tend to disregard the "item not tracking complaints" earlier. Not fair to judge a company by something out of their control. If you save $150 on your order, maybe opt for a better shipping option ;) Anyway, I occasionally find deals here and products I can't find anywhere else. Will shop here again. Their customer service isn't 24/7, but they do respond quickly the next business day and are quick to help if you accidentally placed an order and need to cancel it. Refunded my money immediately.

Horrid customer experience and buying experience! I purchased what was advertised as "Oscar by Oscar De La Renta" fragrance, a perfume I have been wearing for 25+ years. They had a "limited edition" style bottle listed under the fragrance for a considerately cheaper price, so I went ahead and purchased it. Upon receiving and getting the sprayer started, I immediately noticed this was not my beloved fragrance, so I tried one spray on my skin, and again I said "no this is most definitely not Oscar by Oscar De La Renta's classic fragrance". I looked at the box, there was no indication anywhere stating it was a different fragrance. Soo...Upon some further investigation, I learned the fragrance they sent me was in fact called "Summer Edition", however it didn't state anywhere on the listing on their site, nor on the fragrance box that it was a different perfume. This specific "summer edition" fragrance was listed under Oscar by Oscar De La Renta, so I essentially thought I was getting the classic Oscar in a different limited edition styled bottle. I contacted them by e-mail and was in touch with an individual by the name of Ran, explained that they should have put this perfume on a separate page of it's own as it is an entirely different fragrance, and asked if they could rectify the situation. I just wanted my classic Oscar By Oscar De La Renta as the perfume was mis-advertised. Now when I say rectify, I mean one of two things, send it back to them at no cost and complete refund OR sent me the proper perfume. I was told I would have to send back and they would refund me MINUS the shipping costs!!!! So they essentially wanted me to pay for their mistake of advertising a different fragrance under the one I had clicked on and thought I was getting. There was complete disregard from Ran and completely ignoring the fact that they made a mistake, but no, they refused to assist and act out a proper customer service experience. I have provided screenshots of the perfume they have mis-listed and that I unknowingly selected (squared in red), and you tell me you wouldn't be under the impression your purchasing classic Oscar by Oscar De La Renta. This is the summer edition that no where it was indicated it was a different fragrance. UNBELIVABLE! Send back and charge me for your mistake, GET OUT OF HERE. I have spent THOUSANDS of dollars at this place over the years and this has ever been the one time they messed up, and they couldn't even admit their wrong-doing. I don't recommend fragrancex based on the poor quality of customer service I received. They clearly disregard the customer. All I wanted was my Oscar De La Renta perfume, but instead received this horrid aquatic mess of a perfume. Disappointed, please do not shop at fragrancex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Note to fragrancex: you keep up that crappy attitude you have towards customers, and you will never last in business. you oughta be ashamed of yourselves, and please don't respond to me telling me you sent the right perfume because YOU DID NOT SEND ME THE RIGHT PERFUME. I have my screenshots. Response to frangrancex's comment: You already told me that and wanted to CHARGE ME shipping fees to return it. IMAGINE having to pay FOR YOUR MISTAKE. WORD YOUR LIMITED EDITIONS THEN PROPERLY INSTEAD OF LISTING THEM UNDER DIFFERENT PERFUMES. Do you actually think every one knows it was a different variant of fragrance? Don't act like you care now when I told you if you didn't rectify your mistake I was gonna blast you guys!!!! My daddy did not raise no fool.

I have been looking for the spray for a while and was happy to find that you carried it. The delivery time was very good.

Nunca llegó mi pedido

c'est un faux parfum. mauvaise odeur. pas un bon service client. je n'achèterai jamais sur ce site Faux faux Parfume