FragranceXReviews of fragrancex.com

Response from FragranceXMay 4, 2026

Hi Robert! Thank you for your wonderful feedback! We’re so glad to hear we could turn your concerns into a positive experience and that you were happy with the fast shipping, great pricing, and authentic product. It means a lot to know FragranceX.com earned your trust. ✨ We look forward to serving you again soon!

Response from FragranceXApr 29, 2026

Hi Zannat! Thank you for sharing your feedback. We’re very sorry to hear about the repeated cancellations and understand how frustrating this experience must have been, especially after multiple attempts to place your order. Please note that orders may be automatically canceled for reasons such as billing verification, payment authorization issues, or security checks. We recommend contacting the customer service team at FragranceX so your account and recent orders can be reviewed in more detail and the appropriate assistance can be provided. We appreciate your patience and the opportunity to help resolve this matter.

Response from FragranceXApr 27, 2026

Hi Sue! Thank you for your wonderful feedback! We’re so glad to hear you’ve loved Amor Amor since 2000 and that FragranceX.com has been your trusted place to purchase it. ✨ Your loyalty and continued support truly mean a lot to us. We look forward to serving you again soon!

Response from FragranceXApr 23, 2026

Hi Justin, Thank you for sharing your feedback. We’re sorry to hear about your disappointment and understand how frustrating order concerns can be. 😔 After reviewing the account activity, we found two separate orders for Happy by Clinique for Men. For the earlier order, our records show it was delivered by USPS on March 3rd and did not include expedited shipping. A later order placed on April 12th for the same items was also shipped without express service and was delivered by USPS on April 20th. At this time, we do not see previous communication on the account regarding these concerns, but we certainly want to help clarify any remaining questions, including payment or refund concerns through Affirm. Also, we see both orders had a 15% off applied. Please feel free to contact our customer support team with the relevant order number so we can review everything in detail and assist you further. We appreciate you bringing this to our attention.

Response from FragranceXApr 21, 2026

Hi Mark! Thank you for your amazing feedback! We’re thrilled to hear your first purchase exceeded expectations and that you were impressed with the fast, first-class shipping and incredible pricing. ✨ It means so much to know FragranceX.com earned your trust and delivered an amazing fragrance at an amazing value. We’re excited for your next order and look forward to serving you again soon!

Response from FragranceXApr 21, 2026

Hi, Thank you for sharing your feedback with us. We’re very sorry to hear about the delay with your order and understand how frustrating it is when an expected delivery timeline is not met, especially for a first purchase. 😔 This is not the experience FragranceX.com aims to provide. Shipping delays and limited tracking updates can be incredibly disappointing, and we understand your frustration. Please feel free to contact our customer support team with your order details so we can review the shipment and assist further. We appreciate you giving us a try and hope to have the opportunity to restore your confidence in the future.

Response from FragranceXApr 20, 2026

Hi Jen! Thank you for taking the time to share such thoughtful feedback. We’re glad to hear you appreciated our competitive pricing and strong selection of hard-to-find, niche, and specialized scents. ✨ It’s great to know our variety stood out to you. We’re also sorry to hear about the delivery issue and that your customer service experience did not meet expectations. 😔 We understand how frustrating it can be when resolving an order problem feels more difficult than it should. Your comments are valuable and help highlight areas where improvement is needed. We appreciate your honest review and hope to have the opportunity to provide you with a smoother experience in the future.

Response from FragranceXApr 20, 2026

Hi A. Schaef! Thank you for your wonderful feedback! We’re so glad to hear you were pleased with the great price, great service, and great product. ✨ FragranceX.com always strives to deliver value and a satisfying shopping experience every time. We look forward to serving you again soon!