Maggie J.
SCAMMY BUSINESS WITH ATTRACTIVE DISCOUNTED PRICES
DO NOT purchase from Fragrance X, they advertise prices in Sterling Pounds and once you get to confirm with your bank, they add an extra £7-10 to your bill. The business responded to me this is due to currency (everyone knows British Pounds is a lot higher than the US Dollar) and they say they include taxes, which says on their website, see my picture below TAXES INCLUDED. They responded to my Trustpilot saying they would adjust the price to assist me and in their email they said they wouldn't. I wish Trustpilot would allow us to attach photos and screenshots as proof this is a scammy website if you are not paying attention.
Response from FragranceXMay 15, 2026
Hello Maggie, Thank you for contacting FragranceX.com! We are a USA based company and our warehouse is located in Hauppauge, New York. 😊️ As we are a US based company, please note that all charges and refunds are posted in United States Dollars (USD). For your convenience prices are shown in many currencies on our website, with an estimation total amount. When an order is placed, the charge is processed in USD and your financial institution will then convert it to your native currency. If you have any questions about the exchange rate or exchange rate fees, please contact your bank directly. I hope this helps! In case you need further assistance, please let me know.