Lisa M.
Order wasn't placed but still got charged..
Hello! Tried to purchase a perfume on this website. On the checkout I've put my credit card information and pressed a button to place an order, after that a window that says that there appeared to be a mistake popped out and that I should try again later. Order wasn't placed but my credit card was still charged.
Response from Fragrances N MoreAug 20, 2023
Hello, we do apologize for any inconvenience this may have caused you. We have security controls on our website and for some reason the card that you were using was rejected. Please...if this happens again; just try a different payment method. We also did not receive any funds for the order so I am thinking that this was just an authorization. We do apologize for any inconvenience this may have caused you.


