Valued C.
Best Customer Service Ever
Every scent we asked to smell, our consultant let us try. She was Very knowledgeable about the fragrances and gave great suggestions. I walked out with three perfumes and will come back for more!

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Every scent we asked to smell, our consultant let us try. She was Very knowledgeable about the fragrances and gave great suggestions. I walked out with three perfumes and will come back for more!
C. G.
The male sales clerk was excellent. Very knowledgeable and able to help find a scent that I wanted while also being very pleasant.
Valued C.
The most knowledgeable fragrance staff I’ve ever seen.!
A M C.
I had a wonderful experience with the girl that helped me choose a perfume! She was very helpful and made it a wonderful experience! She is certainly an asset to the company.
Manuel De La Q.
Service was good!
Songee
Sales rep was very patient and helpful. Wasn't made to feel rushed or pressured.
Camry
Ari from the Legends Outlet was such a pleasure to deal with. Amazing customer service and extremely helpful
Ms. S.
The staff was patience especially when you want to smell several fragrance. Always keep a smile!