Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

Showing 983 reviews with 1 star · Clear filters

Fatall M.
May 1, 2022
I could tell the perfumes were fake…
I could tell the perfumes were fake when I took it home n I opened it it didn’t smell like the one they had at their shop!! Shame on u!!! Taking our money n treating ur customers like a slave. The person was supposedly helping me was so rude n have weird attitude. I wish I read the reviews before I my purchase!!
Response from Fragrance OutletMay 24, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Jayson Delos R.
Apr 27, 2022
So disappointed until now my order is…
So disappointed until now my order is still pricessing almost 2 weeks already no update or whatsoever.
Response from Fragrance OutletMay 10, 2022
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Jenny Customer Service
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Valued C.
Apr 26, 2022
perfume does not smell the same as a…
perfume does not smell the same as a department store. Feel as if I was ripped off.
Response from Fragrance OutletMay 10, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Apr 26, 2022
First fragrance outlet store where I…
First fragrance outlet store where I felt racially profiled. I’m talking to my attorney now about legal actions I can take against that specific store.
Response from Fragrance OutletNov 9, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Apr 26, 2022
Wanted to return and unopened and…
Wanted to return and unopened and unused perfume less than a week after purchasing and was denied. Unfair policy. Will never spend money here again.
Response from Fragrance OutletNov 9, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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SC
Apr 24, 2022
Very disappointed in the perfume…
Very disappointed in the perfume selection. Very pushy salespeople . I spent $250 in there and when I got home I smelled the perfumes and after they were opened smelled differently than in the store almost watered down versions!!! Never again!!!
Response from Fragrance OutletNov 9, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Longtime Valued C.
Apr 23, 2022
The staff was rude
The staff was rude
Response from Fragrance OutletNov 9, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Apr 20, 2022
They are overpriced and do not have a…
They are overpriced and do not have a return policy
Response from Fragrance OutletApr 21, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Report