Omar
Great C/S
Customer Service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Omar
Customer Service
Valued C.
Fred is the manager at the fragrance outlet store in Cincinnati and he knows his stuff. He made the whole experience of finding a new cologne for myself and a new fragrance for my girlfriend fun and easy. If you are looking for a new cologne to try out go find Fred because he will take the time and go through the whole store if he has to in order to help you.
Valued C.
Every time I visit this location, I receive the best customer service. I only purchase my fragrances from this location which is about 40-45 minutes from where I live. The workers at this location are very attentive and are great when it comes to recommending new scents.
Stephanie
The sales associate Te’erica was very helpful and explained the differences in the colognes to help us make the right choice.
Valued Customer B. B.
Great customer service! Prices have gone up a little, but what hasn’t huh. Still got a great deal on the buy one get 50% off sale.
Valued C.
Goodhhhhhhhhhh
Jose A.
Great customer service and sales representative.
Wendy
Very helpful and polite!!