Customer
They had a sign that said you could…
They had a sign that said you could return purchases within a certain time frame and with receipt on their counter. Then when I came back 15-20 minutes later, because of a “stamp” on the receipt they wouldn’t take it back. I purchase and brought it back unopened all within a 15 minute time period.
Response from Fragrance OutletJul 6, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.