Valued C.
Customer service was awesome
Customer service was awesome. The young, skinny African American lady was so helpful and patient with us with her suggestions and letting us smell anything we were interested in.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Customer service was awesome. The young, skinny African American lady was so helpful and patient with us with her suggestions and letting us smell anything we were interested in.
Valued C.
The sales people were so accommodating and took their time with us. They even engaged the kids and let them be a part of the experience
Alan King J.
Sales rep was really knowledgeable and consultative. Very happy with the fragrances selected.
Evelyn M.
Walked in got greeted and got helped she took her time. I when in there to buy a cologne for my husband for sweetest day and I ended up buying one for me too. Lady helped out so much because I wasn't sure what cologne and perfume I wanted. She mentioned the sale they had going and with her amazing help she convinced me to get 2nd perfume. Was also so surprised they offer to wrap the cologne for my husband (at cost of course) which it so worked out for me. I left very happy. Will definitely recommend to family and friends. Thanks for a great experience.
Vicki
I wish I knew the young man’s name that helped me.. he was so nice and patient while I smelled so many fragrances.. after taking the time to understand what scent I liked he recommended one that was perfect and on sale!
Valued C.
Sales gal was very helpful and accommodating.
Naim
Jilian went above our expectations. She gave us the best service and save us a lot of money than we was supposed to pay. Just for service customer and we sure to come again when we passing through Boston. Thank you again , I am Director In a company where the service customer his the main goal so I can confirm that you made us completly satisfy
Valued C.
The lady has no problem showing types until u find what you like