Valued C.
Don't like the exchange only return…
Don't like the exchange only return policy. Needs to be posted in store. Purchased 1.7 oz bottle of a womens perfume found 3.8 oz for literally $2 more a few doors down. Store also needs to be dusted and re merched. Associates not too informative or helpful.
Response from Fragrance OutletJan 13, 2023
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.