Valued CustomerRobert E.
Customer service was exceptional
Customer service was exceptional. The sales rep that helped me was very knowledgeable and helping me make my selections. I appreciate her patience as well.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued CustomerRobert E.
Customer service was exceptional. The sales rep that helped me was very knowledgeable and helping me make my selections. I appreciate her patience as well.
Valued C.
Your employees have the best customer service and sale service. I was helped throughout my visit
William
right attitude, very helpful and concerned about customer
Valued C.
Hello, the reason for my response is because the person who assisted us is a very prepared person who knows a lot about fragrances and was very kind and attentive to us. Thank you.
Leslie
The sales person was very personable and knowledgeable. She spent several minutes with my husband and I letting us smell many different perfumes, as I didn’t know what I wanted.
TJ
The young lady that assisted me was so nice and friendly. She was willing to help and provide me multiple samples of popular female perfumes. Keep up the good work she is a great asset to your company. Customer service is everything and she gave everything.
Valued C.
The lady that took care of me and friends the other day was so very nice and helpful to use I would love to go back there anyday I got the perfume I wanted that was my budget limit.
Maui
Sales Lady was very pleasant and patient. She helped us figured out what we actually like and what we did not care for. Learned alot on this trip.