Scott G.
The employees working that day were…
The employees working that day were very helpful and courteous. the problem was they did not have the large refillable Paul Sebastian that i normally get.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Scott G.
The employees working that day were very helpful and courteous. the problem was they did not have the large refillable Paul Sebastian that i normally get.
JoB
Overall, my experience was great! Only 2 shop attendants at the time and both were helping others when I arrived, but the one that eventually assisted me made sure to let me know that she will be with me shortly. Only downer was that the shop didn't have the fragrance I have been calling and returning to the shop to get -- not in stock and unsure if the shop will be getting it.
mb-wine&flutes
I had a general idea of what I wanted, but noticed there are many brands but not every one. Still, the woman behind the counter listened to my comments, asked a couple of questions and honed in on some choices I never would have known about. I bought a bottle of two different selections, and have enjoyed wearing them. She was fun to work with, very knowledgeable, and made excellent suggestions.
Alohthere
I prefer self sampling like Ulta BUT The staff was super helpful. I never felt like I was being pushed to buy anything in particular. I had an overall great experience. I also wish there were higher end options as well.
Valued C.
I rate it 4 stars because The customer service was not exactly welcoming nor did I notice the employee happy . However the Deals in the store where worth it .
Charlene Johnson Valued C.
Great customer service!!!!!
Mora K.
Ciara was amazing she was outstanding. She helped me some much and knew her fragrances very well.
David P.
Found website ordering to be a little difficult. Tried narrowing down the search by men and brand but did not find it to work very well. Limited selection.