Valued Customer Shannty M.
I was very dissatisfied the young lady…
I was very dissatisfied the young lady told me one price then rung up another when i looked at my receipt it was another price she wasn't gonna refund me keep saying a gift card i said I'm from out of town so then i said give me back all my money she said no refund but i haven't walk out the door finally she called someone and they said give me a ten. you can see the fragrance say 68 dollars and she charge me 76 no i want shop with this company again. they say they didn't have corporate number glad i see this.
Response from Fragrance OutletMar 22, 2023
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.


