Melissa K.
Product was exactly what advertised
Product was exactly what advertised, and shipping was on time. Thank you.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Melissa K.
Product was exactly what advertised, and shipping was on time. Thank you.
James
The store was very busy,but we were helped very quickly. The lady was very nice even though the customer before us was not very cooperative and hard to understand. I had already decided what I was getting before entering ,being that I always purchase here. She went right to the ones I wanted and even showed me a better deal on the drakar I was getting. In and out in 15 minutes tops. Great prices and great people.
Stephanie
The lady who helped us with the perfume was incredibly helpful and patient, taking the time to show my son different scents for his first perfume purchase. However, there was a mistake with my perfume: I received a different color of Chanel than I intended. Despite the store's policy against exchanges for opened bottles, the lady who assisted me when I returned was very understanding and accommodating. She kindly allowed me to exchange it for the Chanel Eau Tendre, which I love. I will definitely be returning!
Valued C.
Great experience and customer service . Kelly at the Citadel location was very knowledgeable and took the time to explain many promos and products .
Corey M.
Alexis was awesome. She was very patient with us as we wanted to try many scents. We are very happy with her service.
Valued C.
The customer service, selection and price
Valued C.
Great customer service, they helped me find the fragrance I liked. Very friendly and not pushy.
JOSE
Good service