Valued C.
None of the fragrances last longer than…
None of the fragrances last longer than 5 minutes these are clearly dupes of original scents and im very pissed off spent over $400 and got fake product.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
None of the fragrances last longer than 5 minutes these are clearly dupes of original scents and im very pissed off spent over $400 and got fake product.
Valued C.
I bought 4 perfumes and couldn’t get one gift bag. Not good
Valued C.
I purchased 2 gift sets of the Ralph Lauren Romance. The bottles were supposed to be brand new bottles, but I guess shame on me for not checking they were full as when I got home and was going to give one to a friend and keep the other for myself, I realized one bottle was over half empty and the other was missing over a quarter of the bottle. I cannot believe this is how products are being sold and given to customers. ABSOLUTELY UNACCEPTABLE!
Sarah J.
Took forever to get noticed and asked if I needed any assistance with finding fragrances.
Valued C.
I wish I could give you zero stars, bought perfume and not even 5 seconds after the smell completely went away and then I realized that this place is fake.
Molly M.
I just ordered and the wrong delivery address was in the Apple Pay. I wasn’t given a chance to review the order and so it’s sending to wrong address. I wrote immediately to fix but no one has helped me.
Valued C.
Mala atención y poco
Valued C.
I have purchased quite a bit from fragrance outlet, and a couple months ago I was told that I should sign up for a rewards program and since then I have purchased over $1000 worth of products. When I went back this past weekend, I was told oh there aren’t any points. Why? Because someone create the wrong profile and my profiles haven’t merged or something. No one knows what they are doing.
Response from Fragrance OutletSep 7, 2023
Dear Sir, We see that your signup date was in July. The large purchase you made was back in Nov of 2022. We went ahead and changed your date to allow the points for this purchase in Nov., to reflect in your account. You have earned in total 4,429 in points of which 800 were redeemed in your recent purchase. Your account has a current balance of 3,629 points available for your redemption. We hope that you will update this review for us. Thank you for your patronage!