Valued C.
Great customer service
Great customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great customer service
customer
The sales woman was very helpful and warm and polite
Valued C.
Easy and friendly service
Valued C.
I can't remember the name of the kid who helped me but it was at the Tanger Outlets in Sunbury OH, the kid was exceptionally great! His customer service was brilliant!! Gave different samples to smell wrote the name on the sample paper of the name if the colognes he gave me to smell!! Kuddos to him for being a grateful customer service representative.
Jennifer B.
The ladies assisting my son were so knowledgeable. They understood that he wanted his scent to linger long after he has left and long before he actually walks in the room. I appreciate them spending at least 40 or so minutes with Him making sure he had his summer scent by.
Valued C.
Staff is always helpful and friendly. Came in looking something specific but they no longer sold it. Spent time showing popular scents until I found a couple that I liked. Wore one of the scents to work the next day and received all kinds of compliments.
Valued C.
Great experience. Showed me any cologne I asked for and I’m picky, but ended up getting two nice colognes for buy one get one 50%
Lynn J.
Clerks were friendly and knowledgeable and patient. They were not pushy or aggressive...she just kept making small suggestions and letting me sniff more fragrances. and she offered coffee to sniff to help my nose adjust: it really helped and I didn't get headache I often get in fragrance stores-which makes me cut visit short.