Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

Showing 983 reviews with 1 star · Clear filters

Giezi G.
Sep 18, 2026
I placed an order 3 weeks ago and still…
I placed an order 3 weeks ago and still have not received it yet, says it’s going to be delivered today and still hasn’t till this day..
Response from Fragrance OutletOct 8, 2026
Thank you for your recent feedback. Please note that orders are shipped within 1-2 business days of being received and estimated to be delivered within 3-5 business days. Weekends and holidays are not included. Based on our records your order was delivered a few days passed our estimated delivery window. Please note that your order was shipped on time and we have no control over the package once it is handed to the carrier. We now see that your order was delivered. We hope you are enjoying your fragrances. If you need any more assistance please contact us at [email protected]. Fragrance Outlet Customer Service Team
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Lucille
Sep 16, 2026
Still waiting to hear if order has been…
Still waiting to hear if order has been shipped.
Response from Fragrance OutletSep 18, 2026
Thank you for your recent feedback. Please note that orders are shipped within 1-2 business days of being received and estimated to be delivered within 3-5 business days. Weekends and holidays are not included. Based on our records your order is on track to be delivered within our expected delivery window. If you need any more assistance please contact us at [email protected] to further assist you. Fragrance Outlet Customer Service Team
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Valued C.
Sep 16, 2026
Bad service
Bad service
Response from Fragrance OutletSep 18, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] to further assist you. Fragrance Outlet Customer Service Team
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Djunia G.
Sep 16, 2026
I’m purchased perfume from your…
I’m purchased perfume from your website . I’m disappointed that the promotion was not honored
Response from Fragrance OutletSep 18, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] for further assistance. Fragrance Outlet Customer Service Team
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Valued C.
Sep 5, 2026
WAY OVER PRICED AND NOT AUTHENTIC…
So this is not an outlet place they completely over price all their products and they dont exactly smell like the originals I paid almost 1.5 times the amount I could have got it from fragrence.net or fragrancex. I will never shop here again
Response from Fragrance OutletSep 18, 2026
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Fragrance Outlet Customer Service Team
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NAZIM S.
Sep 5, 2026
I bought me a travel insurance
I bought me a travel insurance. All my luggage were damaged and they didn’t do anything about it and I reported it all the incident. Thank you not worth it.
Response from Fragrance OutletSep 18, 2026
We do not deal with travel insurance or luggage. This is about a different business. Fragrance Outlet Customer Service Team
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Paula M.
Sep 5, 2026
Product broke and bad
The perfume was broken and will not spray. The body lotion smells terrible and was liquid. I don’t know if I was sold an expired or bad product or not.
Response from Fragrance OutletSep 18, 2026
We are sorry to hear that you are not 100% satisfied with your items. Please contact us at [email protected] to further assist you. Fragrance Outlet Customer Service Team
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Mary M.
Sep 1, 2026
asked for cancellation and refund due…
asked for cancellation and refund due to wrong address and i called and asked to can or change the address and found it cheaper i want a canceeation and refund and do not trust it to be done
Response from Fragrance OutletSep 4, 2026
Thank you for your feedback. Your order has been canceled and refunded as you requested. If you need any more assistance please contact us at [email protected]. Fragrance Outlet Customer Service Team
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