Valued C.
Customer Service
Customer service was very welcoming soon as I walked through the door and that’s something that’s very important to me!

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Customer service was very welcoming soon as I walked through the door and that’s something that’s very important to me!
Carolyn
Had fragrance I wanted and was a bit discounted Service was good too
laura Z.
The lady took the time to to help me They were so busy and still take care me with her time
B. T.
The associate that assisted me was very helpful and knowledgeable about the products I wanted
Valued C.
The sales lady that helped us was great. She was fast, polite and didn't try to sell us anything we didn't want. My husband and I are also thankful for her recommendations.
ELTON G.
The customer service she great . They help me select one of the best fragrance.
Edda
It didn't have the cologne for men "Gravite". I was able to find something else.
Valued C.
The young men in the shop were great with helping you but the young women who were trying to help me had a attitude did not want to help me when I asked to smell something she pretended I couldn’t because there was no tester & I kept asking for a certain perfume she didn’t want to check to see if it was there so I looked on the wall & it was up this girl didn’t want to move & check for anything if it wasn’t for the young man I’ve wouldn’t have gotten what I wanted if she don’t want to move & help the customers she don’t need to be there!