Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

Showing 983 reviews with 1 star · Clear filters

Karen C.
Dec 7, 2024
This was a fraudulent purchase
This was a fraudulent purchase. Somebody stole my account to pay for it.
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DeWitt P.
Dec 6, 2024
How can you even dare to send this…
How can you even dare to send this request for a review. Something ordered three weeks ago hasn't arrived, and you have proven yourselves unable to contact.
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Don’t do I.
Dec 4, 2024
Your prices are too high!
Your prices are too high!
Response from Fragrance OutletDec 5, 2024
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Thank you, Fragrance Outlet Team
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Valued C.
Dec 2, 2024
Return policy is not that good
Return policy is not that good. Even though the perfume was returned next day without opening the perfume I got store credit and the store sales person was rude. She was laughing and making fun of me. I am very much disappointed. I have never got such experience with other stores
Response from Fragrance OutletDec 3, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Dec 2, 2024
One of the sales associates was rude…
One of the sales associates was rude arrogant and disrespectful. I am not planning in going back to that store.
Response from Fragrance OutletDec 3, 2024
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
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RA
Dec 1, 2024
Totally ridiculous customer service
Totally ridiculous customer service, unappreciative and non-friendly customer service
Response from Fragrance OutletDec 3, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
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Nolan P.
Nov 29, 2024
It took away from my time playing…
It took away from my time playing Minecraft and 2k25... Flight team stand up! All kids band together against this company and let's go band for band.
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Valued C.
Nov 24, 2024
Way overpriced
After my purchase I discovered my purchase was overpriced. I found my product for a 3rd of the price at a few different retailers. I can understand double since it's a brick and mortar, but more that triple is ridiculous.I'll likely never shop here again.
Response from Fragrance OutletNov 25, 2024
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Thank you,
Report