Valued C.
Great customer service!
Great customer service!! Very knowledgeable!!

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Great customer service!! Very knowledgeable!!
Valued C.
Very helpful I'm so happy 😊
Valued C.
The salesperson, Michael, No 17964, was great. He was friendly, polite and welcoming. The other salesperson, a female, was not welcoming. She appeared kind of upset when I entered the store, did not respond when I said “hi” and did not care one bit. Michael was putting merchandise on the upper shelves, he realized the woman was not willing to help me, he got down the ladder and took care of me. I thank him and also thanked the woman but she gave me a dirty look. Michael represented your business very well, the other person did not.
Robert C.
I've bought from you guys before, but in person, at your former mall spot, in Philadelphia. I, my sister and my girlfriend bought. Your recommendations have been spot on. Nice to do business with you again, Harry! B. CRAWFORD
Thomas Z.
Juanita was awesome. She provided exceptional service and allowed us to test anything we wanted. She helped me purchase 3 fragrance oils. I will be doing a review of those and will shout out her and the store.
Razia A.
Very friendly staff
Samantha L.
The customer service was amazing very nice ladies
ELIZABETH M.
Sales personnel are very helpful and they greet you in a warning way. The store is always clean and well organized.