Charlotte J.
Overall a great experience
Overall a great experience. Was a little taken aback by the no refund policy. It was not made clear to me before purchase. However, I was able to gift my purchase to another person

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Charlotte J.
Overall a great experience. Was a little taken aback by the no refund policy. It was not made clear to me before purchase. However, I was able to gift my purchase to another person
Rick M.
Shopping for particular brand but was impressed that you could get 50% off any other men's or women's fragrance/perfume. Sales person did a nice job of helping with selection sizing and meeting my fragrance preferences.
Valued C.
Great knowledge and recommendations from employees. Great service every time I go in. But, this time they were a little too pushy of trying to sell me to get multiples perfumes. I think that once a client says “no thank you” to an offer then the sales staff should respect that. Other than that, I love this place and will be a forever customer. Thank you! Satisfied overall as always!
Valued C.
Good service
Lae
My aunt bought Versace cologne for her boyfriend nice clean smell and the sales associate was very helpful with us picking out a great smell
DeJara J.
Very helpful workers
Valued Customer B.
Customer service was very great. She was very patient and helpful and she introduced me into the membership program. The prices was kind of high, but after all everything was great.
A Teenagers D.
Came in for my son’s first cologne. The customer service was fantastic. The options were decent but didn't have any of the ones I came in for. We ended up getting Drakkar Nior as an everyday for a 50%discount of $30 (which is the normal price in most places) and insurrection tobacco and cognac, which turns out to be a exclusive scent only available in store and smells incredible. At the end it’s a good store with friendly and experienced customer service. But the prices are high if you already know what you want and just go and grab one scent and don’t take advantage of any offers they have in store.