Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

Showing 427 reviews with 3 stars · Clear filters

Valued C.
May 22, 2023
The customer service was great and very…
The customer service was great and very knowledgeable
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Valued C.
May 21, 2023
Sus ofertas no son claras
Sus ofertas no son claras
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Laura
May 15, 2023
So many things are out of stock and…
So many things are out of stock and there isn't much of a savings versus retail pricing
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kamran I.
May 15, 2023
customer service was not that great i…
customer service was not that great i spend over 1000 dollars in past month or so but friendliness was so so. I did not care about the price i cared about the service i received before from the brother and sister were working there before but new people eeee not so much
Response from Fragrance OutletMay 18, 2023
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Kathy B.
May 12, 2023
Offer said mix and match buy one get…
Offer said mix and match buy one get one half off. Two items did not come that way.
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Valued C.
May 8, 2023
Found cheaper…
After my purchase I saw another perfume store in same outlets and is was $24 cheaper.
Response from Fragrance OutletMay 9, 2023
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
May 7, 2023
No returns even though unused and…
No returns even though unused and inopened
Response from Fragrance OutletMay 9, 2023
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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s|e|b
May 2, 2023
Customer's service was Good, but...
Customer's service was done well, but I noticed that I was not able to use my military discount, was told I could not use with the buy one get one 50%off sale. Oddly I was able to do this previously. Was that correct? Also, the product I purchased was 30-60% cheaper from other vendors. $99.00 vs $58.00 in some cases.
Response from Fragrance OutletMay 9, 2023
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Report