Jose C.
Customer service
Customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jose C.
Customer service
Valued Customer, R.
I was impressed with their knowledge of the fragrance’s and her suggestions for an alternate scent. Very professional.
Valued C.
Professional, good customer service, and friendly. An overall decent experience! Would shop there again!
Valued C.
It was my first time in your store. The salesperson was very nice. Only things that didn’t make it to 5 stars: 1) when I arrived there seems to be only one salesperson. And at some point we were three different parties shopping. It may be hard to take care of all; 2) because customers have to stay on the “outside” of the counter, it is not that easy to see the products on the shelves (like in an airport duty free shop) As I said, I’ll have to come back…
Valued C.
the person at front counter didnt mind me asking to smell lots of different perfumes
BannValued C.
Doing Well , doing well, doing well, definitely doing well in2024
Valued C.
The girl did not know where the perfume was located.
Valued Customer B. D.
Filled out in boxes 📦 below. Purchased products Sun 10/6/24 at Concord mills, NC. The mall.